How long does it take before orders are shipped?
Processing time is 1-3 business days before packages are processed and shipped ✈️
What is your shipping fee?
We ship all packages using USPS Ground. The shipping and handling fee within the United States is a flat rate of $5.95 for the first item and $ .50 per additional item. The international shipping and handling fee (outside of the United States) is $19.95 for the first item and $ .50 per additional item 📦
Where is my package?
You will receive tracking information via email. If you have received a delivery email but have not yet received your order, it is possible your package was scanned but is still on the truck for delivery. Please wait 3 business days to see it is delivered. If your package hasn’t arrived, please contact USPS right away.
If you have placed an international order and have not received your package, your customs office is the first place to check. We are not responsible for replacing orders that are unclaimed at customs. If you have checked with your customs office and they don't have it, please email us and we'll do our best to help you out.
Please reach out to your local post office/custom office for inquires.
**We are not responsible for packages lost by the carrier or shipped to an incorrect address.
What if I put in the wrong address?
Customers are responsible for entering the correct mailing address. We are unable to make changes once an order is placed. Please be sure to double-check your mailing address prior to check-out.
I would like a custom order made, how do I go about that?
If you would like to request a custom design or order, please email ShopYolie@gmail.com 💌
What is your return policy?
Please note that due to the nature of products on this website, all sales are final. No returns, cancellations, or exchanges can be accepted.
What is your privacy policy?
Your privacy is very important to us. We do not collect personal data nor violate your privacy by selling or trading information. We never see or have access to your bank details or credit card information. We get notification of your purchase after your transaction is completed.